Average Reviews:
(More customer reviews)The key to using Magicjack without any problems is to research information on it first to decide whether it's right for you *and* whether it will work for you. It's not really as easy as 1-2-3 nor will it work magically despite its name. You need to exceed its miminum system requirements, have high speed internet service (like cable), and YES, your PC has to be on with your internet connection available for Magicjack to work. But for $20 a year (initially cost is $39.95 for the Magicjack with 1 year phone service), to me, Magicjack is a great product which provides free unlimited long distance across the country and local phone service. However, Magicjack should not be your only phone service because if your electricity or internet connection goes out, Magicjack won't work. At least also have use of a cell phone service.
I bought my Magicjack from its website [...] and received it in less than a week after I ordered it. If you want the option of returning it easily should you decide not to use it, most people on the web recommend buying it from a store like Walmart, Radioshack, Best Buy or even QVC. It took me less than 10 minutes to install Magicjack (plug it into your PC's USB), register it, pick a phone number in my area and start using it. For me, deciding which number to use took the longest time. I live basically in Philadelphia, PA so there were a lot of local numbers I could select. The [...] site lists its available area codes and phone prefixes. Not all areas are available yet so make sure you can select a local phone number for your needs before buying Magicjack. Keep in mind that if you use a non-local phone number for your Magicjack, people that call you may incur toll charges or long distance charges.
After Magicjack was up and running, I tested it by making calls to and receiving calls from landline phones, cell phones, Vonage phone service users and other Magicjack users. Everyone I called commented that they can hear me clearly. I also had no trouble hearing them just as well. No echoes, no static, no disconnections, no strange noises. The longest phone call I've made so far lasted about a little over an hour.
Now, mind you, my Magicjack is on an IBM X41 laptop which has 1.49GB RAM, 1.50Ghz Pentium M processor and Windows XP (Professional) SP3. Magicjack is basically the only main application that is running on this computer. You do not need a dedicated PC for Magicjack but it won't work as well on a computer that have other large applications such as multi-media, graphic programs, email systems and games running at the same time. My internet connection is cable and I have a wireless router but the computer with Magicjack is connected "wired" to the router. I specifically wanted to test Magicjack on this type of system setup so that I couldn't blame any problems I might encounter on any other factor. I also wanted a system that I could leave running for 24 hours if I decided to use Magicjack as one of my main phone service.
The one problem I did encounter was at the beginning when I found that one of my phones wouldn't ring when someone called me. By googling the problem, I found out that this problem is due to the ringer equivalency number (REN) of the phone you are using (google "phone REN" to find out what it is). Most phones have their REN listed at the bottom of the base unit. From my experience, I believe Magicjack will only work for phones that have REN of up to 1.0B (add up all phones in your system to get your total REN. Mine had a corded base with 0.6B REN with 2 more cordless handsets. I figured that made my phone system total to 1.8B REN). Magicjack did ring on a phone that had 0.98B REN. To fix the problem, I bought a multi-handset GE DECT 6.0 (model 28223 Series) which basically has REN 0.0B. Magicjack had no problems ringing with this phone. My phone system was over 3 years old anyway so I didn't mind replacing it.
My system setup is probably an optimum environment for Magicjack although while Magicjack is running on one computer, I have another laptop running wirelessly connected to my cable modem in addition to a desktop connected wired to it also running *and* a Vonage modem connected to it.
To find out if Magicjack is right for you, google reviews on it first and be sure to read up on the system requirements and recommendations from Magicjack users that have had no problems using Magicjack and love using it. These users will offer the most detailed information and they give out tips and tricks to make Magicjack work at its best such as how to set up your system for automatic reboot, optimize your internet connection, set up your USB ports so your computer doesn't power it off, using "thin clients", etc. Be aware that you'll also find a lot of reviews from people who hate Magicjack but most of them seemed to have bought Magicjack when it first came out. You'll find complaints about Magicjack's customer support also but since I've had no problems so far, I have no experience with them. I used Google to get the answer to all the questions I had about Magicjack.
Personally, I think Magicjack works better than my Vonage whose service I plan to stop using soon. Also, don't be afraid to try it out even if you're not technical. My younger sister knows very little about computers and she also uses Magicjack without any problems.
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Add magicJack Telephone Adapter to your PC and you can make telephone calls within the USA and Canada for FREE! Skype uses a peer-to-peer network, whereas magicJack uses a dedicated telephone networkOther VoIP carriers do not have dedicated telephone networks, and lease this service from other companies. That means higher costs and poorer reliability. magicJack uses its own dedicated telephone network. You can use magicJack with either a regular telephone handset, or with a headset. You can also use both, and switch between the two. You can move magicJack between Internet providers. You can use magicJack from anywhere in the world (where broadband web access is available). It requires - PC - Windows XP or Vista operating system; (Mac/Apple expected soon); Broadband, high-speed internet, cable internet, DSL - WiFi - WiMax magicJack comes with an easy-to-use device to allow you to use a regular telephone handset. Service is free for 1st year. $20 per year thereafter.
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